Privacy Policy

Last Updated: December 2024

Introduction

At Bill's Car Place, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you contact us, schedule a service, or make inquiries about our brake repair services. This information may include your name, email address, phone number, vehicle information, and service history.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about how you interact with our website.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our brake repair services
  • Process and complete service appointments and transactions
  • Send you service reminders and important vehicle maintenance information
  • Respond to your inquiries and provide customer support
  • Improve our website and service offerings
  • Communicate with you about promotions, updates, and other information related to our services
  • Analyze usage patterns to enhance user experience

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, or appointment scheduling systems, but only to the extent necessary to provide our services to you.

We may also disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal data
  • The right to correct inaccurate or incomplete personal data
  • The right to request deletion of your personal data
  • The right to object to or restrict the processing of your personal data
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bill's Car Place

707 12th St Ne, Tampa, FL 33605

Phone: (813) 645-7510

Email: korbinguerrero@billsbrkrepair.com

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